Catering in industry - Philips Forbes

Thanks!

Just before we start, I would like to reassure you that any information you provide us with will be treated as confidential, and will be combined with feedback from other voluntary participants. You will remain anonymous, and we will always hold the information you give us securely, and delete it once no longer needed.

We conduct all studies in accordance with the UK Market Research Society Code of Conduct and, if you no longer wish to take part in the research, you can tell your interviewer at any time, and we will stop our conversation.
Can we proceed on the basis of the above?*
- Yes
- No
Thank-you for having taken the time to respond.

SQ 2) Which of these industries do you work in?*
- i. Service
- ii. Finance
- iii. Tech
- iv. Fast-Moving-Consumer Goods (cosmetics, beverages, tobacco etc)
- v. Pharma
- vi. Manufacturing
- vii. Other
Please select one or more of the following. MULTICODE

SQ 2b) More precisely, which industry within manufacturing?*
- a) Fast-Moving-Consumer Goods (cosmetics, beverages, tobacco etc)
- b) Pharma
- c) Communications, Tech Products
- d) Industrial Products
- e) Materials, Processing Industry
- f) Other
Please specify*

SQ 4) Where are your factories located (City / nearest City)?*

SQ 5) In which type of area/s are your factories located?*
- a) Rural area
- b) Suburban area
- c) Urban area
Please select one or more of the following. MULTICODE

SQ 6) Which of the following best describes your company?*
- a) National (only does business in the UK)
- b) Global (does business in UK and at least one other country)
Please select one of the following. SINGLE CODE

SQ 7) What level of decision-making responsibility do you have for contracting OUTSOURCED services provided at your company’s manufacturing locations (factories, production centres etc)? These services could be food / catering / facility management / cleaning / security / reception / space design / employee benefits etc)*

	I have executive oversight over all decisions regarding outsourced services	I am a primary decision-maker for outsourced services	I am a contributing decision-maker for outsourced services	I am involved in the implementation of outsourced services	I play little or no role in contracting outsourced services	We don’t operate here
United Kingdom
Other countries (non-UK)

Only two “CLICKS” required (one on each row)!

SQ 8) What is your position / job-title?*

SQ 9) How long have you been in this position?*
- a) less than one year
- b) 1 – 5 years
- c) 5 years or more
Please select one of the following. SINGLE CODE

SQ 10) Are you responsible for employee engagement (making sure employees are healthy, safe, confident and motivated) in your Manufacturing plant / plants?*
- a) Wholly
- b) Partly
- c) Not at all
Please select one of the following. SINGLE CODE

SQ 11) How many employees does your manufacturing plant/s have?*

SQ 12) Does your manufacturing plant have an in-house restaurant?*
- a) Yes
- b) No
Please select one of the following. SINGLE CODE

SQ 12b) Would your manufacturing plant be open to having a restaurant?*
- a) Yes
- b) No
Please select one of the following. SINGLE CODE

SQ 14) Who are your outsourced service providers (ie companies)?*

SQ 15) How much do you agree with the following statement about your company ?*
- 1) Totally agree
- 2) Somewhat agree
- 3) Neither agree / nor disagree
- 4) Somewhat disagree
- 5) Do not agree at all
“With each passing year, the use of technology in manufacturing continues to grow, and blue-collar job requirements become more sophisticated, further widening the skills gap.

Today’s age of smart manufacturing and distribution relies more and more on high-tech systems, sensors, feedback loops, and continuous automation. While some machining and distribution work is still manual, equipment is increasingly digitally driven”

Please select one of the following. SINGLE CODE

SQ 16) Among the following devices, which one (s) do you own and use regularly for work?*
- 1) Laptop
- 2) PC / Mac
- 3) Smartphone
- 4) Tablet
Please select one or more of the following. MULTICODE

SQ 17) Do you have Internet access at your home or workplace (with smartphone and / or another device eg PC, tablet)*
- 1) Yes
- 2) No
Please select one of the following. SINGLE CODE

SQ 18) Are you willing to be interviewed over an Internet app (Zoom, Teams etc) for 60 minutes?*
- 1) Yes
- 2) No
Please select one of the following. SINGLE CODE
SQ 19) Are you willing for your interview to be watched by our end client?*
- 1) Yes
- 2) No
Please select one of the following. SINGLE CODE

Thank-you for the time you have taken to answer these initial questions - could you leave a few final details, including two or three convenient interview times, so that we can speak when it’s mutually convenient.
Name*
Job Title*
Phone*
Email*
We will be audio recording the interview (so that we don’t have to take a lot of notes!) Can I confirm that this is OK?*
- Yes
- No
If we decide to use Teams, we would also be video recording. Would this be OK?*
- Yes
- No
What are your preferred dates and times for a 30-45 minute interview?*

Earliest Date
Earliest Time*

: Hours

Minutes
Next Date (if available)
Next Time (if available)

: Hours

Minutes
Next Date (if available)
Next Time (if available)

: Hours

Minutes

Online screening questionnaire – Catering in industry

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