Views about Mobile Workstations (LA Users)

Thanks!

Just before we start, I would like to reassure you that any information you provide us with will be treated as confidential, and we will always hold the information you give securely, and delete it when no longer needed. Neither your name, nor the name of your organisation will be revealed to our client.

We conduct all studies in accordance with the UK Market Research Society Code of Conduct and, if you no longer wish to take part in the research, you can tell your interviewer at any time, and we will stop our conversation.

Can we proceed on the basis of the above?*

Yes

No

Thank-you for the time you have taken to review this discussion – I will contact you about different projects in the future, if this is of interest to you?

SQ 1) Could I start by checking your gender?*

a) Male

b) Female

Please select one option: SINGLE CODE

SQ 2) What computing devices have been provided to you by your employer?*

a) Desktop

b) Laptop

c) 360 Convertible

d) Detachable

e) Tablet

f) Desktop workstation (or fixed workstation)

g) Mobile workstation

h) None, I am not employed, or I provide my own device for work

i) Other computing device

Please select one or more options: MULTICODE

Please specify below*

SQ 3) If relevant, what is the reason your employer provided you a mobile workstation instead of, or in addition to a regular laptop?*

a) My employer has not provided me with a mobile workstation

b) I was provided a workstation because …

Please select one option: SINGLE CODE

Please advise below*

SQ 4) Which computing device provided by your employer is your primary device—the one you use most regularly for work-related purposes to perform the duties you are responsible for by your employer?*

a) Desktop

b) Laptop

c) 360 Convertible

d) Detachable

e) Tablet

f) Desktop workstation (or fixed workstation)

g) Mobile workstation

h) Other computing device

Please select one option: SINGLE CODE

Please specify below*

SQ 5) Could you describe your employment situation at the present time, in terms of how you are employed - part-time, full time etc, and whether you work for a company, an agency, are self-employed etc?*

a) Unemployed and looking for a job

b) Employed part-time as an employee of a company

c) Full-time student

d) Retired, less than 65 years of age

e) Employed full-time as an employee of a company

f) Employed as a consultant, contract employee or temporary employee to one or more companies

g) Other

Please select one option: SINGLE CODE

Please specify below*

SQ 6) Could you describe your work responsibilities?*

Please describe above (in two or three sentences, please)

SQ 7) Thank-you – what is your job title at the company or organisation where you work?*

Please describe above

SQ 8) Thanks – I would like you to describe the primary use case for which the mobile workstation provided to you by your company or organisation is being used? [We realise there may be several but, for now, we’re just interested in your primary use case].

NOTE – THIS IS OUR KEY SCREENING QUESTION (so do please describe the main function your workstations are used for carefully and in detail).*

Please describe above (in two or three sentences)

SQ 9) For this primary use case function (which you’ve just described), what specific activities / use cases are being performed?*

Please advise above (preferably 2 or more specific activities / use cases)

SQ 10) And what specific software programs do you use for the functions and specific activities you indicated in the previous question?

i. Application 1: Software brand being used:*

Please indicate above

ii. Application 2:*

a. We’re not using any other software brands

b. We’re also using:

Please indicate below*

iii. Application 3:*

a) We’re not using any other software brands

b) We’re also using:

Please indicate below*

iv. Other Applications:*

a) We’re not using any other software brands

b) We’re also using:

Please indicate below*

SQ 11) And what is the brand and model of the mobile workstation you are using to perform the function / activity you’ve just described?

Workstation brand & model being used:*

Please indicate above

SQ 12) Is this model:*

a) Entry Level

b) Thin and Light

c) Performance

Please select one option: SINGLE CODE

SQ 13) Are there any brands of mobile workstation you would not use or purchase in the future – if so, what brand or brands are these?*

a) No

b) Yes

Please indicate below*

SQ 14a) How many employees does your company have working worldwide?*

Please indicate above

SQ 14b) Please also input this figure within one of the following?*

a) less than 25

b) 25-99

c) 100-999

d) 1,000-4,999

e) 5,000 or more

f) I don’t know/refuse to say.

Please select one option: SINGLE CODE

SQ 15a) And how many employees, specifically, does your company have working within the country in which you reside?*

Please indicate above

SQ 15b) Please also input this figure within one of the following?*

a) less than 25

b) 25-99

c) 100-999

d) 1,000-4,999

f) I don’t know/refuse to say.

Please select one option: SINGLE CODE

SQ 16) When was last time you were provided a new mobile workstation by the company or organisation you work for, or which you purchased yourself?*

a) Within the last 6 months

b) between 6 and 9 months ago

c) between 9 and 18 months ago

d) between 18 and 24 months ago

e) between 24 and 36 months ago

f) between 36 and 48 months ago

g) over 48 months ago

h) I don’t know/refuse to say.

Please select one option: SINGLE CODE

SQ 17) What industry type best describes your organisation’s primary business activity?*

Please indicate above

SQ 18) Could I ask what your age is?*

a) Less than 18 years

b) 18-24 years

c) 25-34 years

d) 35-49 years

e) 50-59 years

f) 60 years or more

Please select one option: SINGLE CODE

NB Please note your age will be verified by way of an official form of identification (that includes your birthdate) before your interview

SQ 19) Please could you provide a detailed overview of your company, so we can understand what you do / make or sell?*

Please indicate above

SQ 20) Do you or any member of your immediate family currently work for a hardware, software or IT services company that could be considered a competitor to Dell Technologies?*

a) Yes

b) No

Please select one option: SINGLE CODE

SQ 21) Thanks, could you confirm that you are happy to contribute to your workshop in English**

a) Yes, and I’m completely fluent in English.

b) Yes, and I am reasonably fluent in English.

c) No, I would need to be interviewed in a different language.

Please select one option: SINGLE CODE

SQ 22) Thank you for your responses. We would like to consider inviting you to participate in our workshop. The session will last three hours, allowing you adequate time to evaluate future mobile workstation concepts and to share your perspectives with the manufacturer and with other professionals. Should you participate you will receive compensation for your valuable time (via Digital Prepaid Mastercard®, within 48 hours of completion). Would you like to attend?*

i. Yes

ii. No

Thanks. The recruiting team will spend the next few days validating your information using online resources such as LinkedIn, websites and other means. Because a few individuals have provided false information in the past to gain access to these coveted workshops, this added level of validation has become necessary.

Proof of identification (Driver’s License, Passport, etc.) must be provided at least three days prior to the focus group in order to confirm identity and to validate your age.

In order to ensure a prompt start time to your group, we ask that you arrive at least 15 minutes in advance. The group’s moderator will ask you a few quick questions once you arrive to get to know you a bit and will also discuss the Mobile Workstations being used by your organization in advance of the group itself.

Signed NDAs will be required from all participants before the session, but these can be signed upon arrival at the facility.

Are you still comfortable participating given the above requirements?*

i. Yes

ii. No

Please select one option: SINGLE CODE

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Earliest Date and Time*

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Next Date and Time (if available)

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Next Date and Time (if available)

SQ 23) Great – thank-you! I would be grateful if you could confirm a few final details:

Name*

Job Title*

Company name*

Phone (inc international dialling code)*

Email*

LinkedIn profile link

Online screening questionnaire – Views about Mobile Workstations (LA Users)

SQ 8) Thanks – I would like you to describe the primary use case for which the mobile workstation provided to you by your company or organisation is being used? [We realise there may be several but, for now, we’re just interested in your primary use case].

SQ 10) And what specific software programs do you use for the functions and specific activities you indicated in the previous question?

SQ 11) And what is the brand and model of the mobile workstation you are using to perform the function / activity you’ve just described?