Insurance Payment Solutions

Thanks!

Just before we start, I would like to reassure you that any information you provide us with will be treated as confidential, and we will always hold the information you give securely, and delete it when no longer needed. Neither your name, nor the name of your organisation will be revealed to our client.

We conduct all studies in accordance with the UK Market Research Society Code of Conduct and, if you no longer wish to take part in the research, you can tell your interviewer at any time, and we will stop our conversation.
Can we proceed on the basis of the above?*
- Yes
- No
Thank-you for the time you have taken to review this discussion – I will contact you about different projects in the future, if this is of interest to you?

SQ 0c) What was the topic of conversation / what subject was being researched (1 or 2 sentences)?*

SQ 1) We would like to talk to a cross section of insurance companies regarding payment methods. Are you the person within your organisation primarily or solely responsible for all payment decisions?*
- 1) Yes, I am the sole decision-maker
- 2) Yes, I am the prime decision-maker
- 3) Yes, I have significant involvement with some others
- 4) Yes, I have some involvement
- 5) No, I am not involved
Please select one of the above: SINGLE CODE
Thank-you for the time you have taken to answer these questions – you do not qualify on this occasion, although I look forward to inviting you to different projects in the future, if this is of interest?

SQ 2a) What is your position within your organisation?*
SQ 2c) Please record the exact nature of your business (one or, at most two sentences)?*

SQ 7) From the following list of payment providers, can you please tell me … ?
a) Which are the main payment providers you would use?
b) Which would you consider using as a payment provider?
c) Which would you not consider using as a payment provider?

Please select*

	a)	b)	c)
1) Adyen
2) AIB Merchant Services
3) Bank of America Merchant Services
4) Barclaycard
5) Braintree
6) Cardstream
7) Credorax
8) Cybersource/Authorise.net
9) Elavon
10) Evo Payments
11) First Data
12) Global Payments
13) HandePay
14) Zettle
15) Klarna
16) Lloyds Cardnet
17) NatWest tyl
18) NetPay
19) Payment sense
20) PayPal
21) PayZone
22) Retail Merchant Services (RML)
23) Safecharge
24) Sagepay
25) Square
26) Stripe
27) Sumup
28) Valitor
29) Wirecard
30) Worldline
31) Worldpay
32) Checkout.com
33) Acquired.com
34) Gocardless
Other (please specify below)

SQ 9) I’d like you to use your imagination for a moment – if you suddenly found the courage to do one thing you had always been afraid of doing, what would that be? Why is that?*

Online screening questionnaire – Insurance Payment Solutions