Thanks!
Just before we start, I would like to reassure you that any information you provide will be anonymous, aggregated with other feedback, and will simply be used to determine whether or not you are suitable for a full 45 minute interview. We are just interested in your perspective as a client, and are not seeking any commercially sensitive information.
We abide by the UK Market Research Society Code of Conduct, and will hold the information you give us securely, and delete it when no longer needed.