Online screening questionnaire – Delivery Platforms

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Step 1 of 14

Thanks!

Just before we start, I would like to reassure you that any information you provide us with will be treated as confidential, and we will always hold the information you give securely, and delete it when no longer needed. Neither your name, nor the name of your organisation will be revealed to our client.

We conduct all studies in accordance with the UK Market Research Society Code of Conduct and, if you no longer wish to take part in the research, you can tell your interviewer at any time, and we will stop our conversation.

Can we proceed based on the above?*

Yes

Thank-you for the time you have taken to review this discussion – I will contact you about different projects in the future, if this is of interest to you?

SQ 1) Which of the following best describes the sector you work in?*

a) Finance and Banking

b) Professional Services

c) Manufacturing

d) Retail

e) Restaurant

f) Grocery

g) Education

h) Utilities

i) Accommodation / Catering

j) Other (please describe below)

Please select one option: SINGLE CODE

Please describe below*

SQ 2) And which of the following best describes your business?*

a) Local independent store

b) A local chain of stores

c) A national chain of stores

d) An international chain, but operating across just a few countries / one continent

e) A global chain of stores (worldwide / several continents)

Please select one option: SINGLE CODE

SQ 3) How many locations does your chain have?*

a) 2 - 25 locations

b) 26 - 50 locations

c) 51 - 100 locations

d) 100+ locations

Please select one option: SINGLE CODE

SQ 4) Which of the following best describes your business’s use of fast delivery platforms?*

a) We use a fast delivery platform (e.g. Just Eat, Uber Eats) to sell products to our customers

b) We don’t currently use a fast delivery platform (e.g. Just Eat, Uber Eats) to sell products to our customers, but we might be open to this one day / in the future

c) We don’t currently use a fast delivery platform (e.g. Just Eat, Uber Eats) to sell products to our customers, and we would never consider this in the future

Please select one option: SINGLE CODE

SQ 4a) Which of the following delivery platforms does your business currently use?*

a) Just Eat

b) Uber Eats

c) Deliveroo

d) None of the above

Please select one option: SINGLE CODE

SQ 4b) If you are independent, what is the status of your Just Eat platform?*

a) Silver

b) Gold

c) Local Hero

d) I don’t know / we’re not independent

Please select one option: SINGLE CODE

SQ 5a) And to what extent are you involved in decision-making about e-commerce, sales, delivery, omni-channel, digital transformation, innovation, or other related areas of your business?*

a) I’m solely responsible for these areas

b) I’m jointly involved with other decision-makers

c) I’m partially involved, and would be asked for my advice

d) I am not involved at all.

Please select one option: SINGLE CODE

SQ 5b) Thank you. Could you provide your job title and describe your role in the company?*

Please describe above: Two sentences

SQ 6) And finally, how would you describe your business’s current relationship with adopting and using new technologies (e.g. automation tools, AI solutions, cloud platforms, digital marketing systems, etc)?*

a) We are highly confident and actively adopt new technologies - staying ahead of industry trends is a key part of our strategy

b) We are confident and have adopted several new technologies, but we’re selective and strategic about implementation

c) We are reasonably confident but are still exploring how to integrate new technologies effectively into our operations

d) We don’t have much confidence and so have limited adoption of new technologies. But we’re open to learning and exploring opportunities

e) We don’t have much confidence and currently have little interest in adopting new technologies

Please select one option: SINGLE CODE

Thank you for taking the time to complete these screening questions.

Please note that the interview will be recorded and transcribed, but only the project teams will have access.
The recordings will not be used for marketing purposes or shared with any third parties. You have the right to access, correct, or withdraw your data from this research at any time, or to restrict or object to its processing.
If you choose to withdraw, please contact us, and all recordings will be immediately deleted.
All recordings and transcripts will be deleted once the project is complete, and any resulting analysis will be depersonalised to protect your anonymity.

SQ 7) Are you comfortable participating in this research?*

a) Yes, that’s fine.

b) No, I am not interested.

c) I don’t know - ask me again in a few days.

Please select one option: SINGLE CODE

CONSENT

Thank you - I’d be grateful if you could confirm the following:

G1 I will participate in a 60 minute online interview taking place between Mon 27th October and Fri 7th November?*

a) Yes

b) No

Please select one option: SINGLE CODE

G2 I have a broadband connection at home/ work and access to a computer/ mobile phone*

a) Yes

b) No

Please select one option: SINGLE CODE

G3 I am comfortable using technology (internet, Microsoft Teams etc.)*

a) Yes

b) No

Please select one option: SINGLE CODE

G4 I can join 5 minutes early to ensure my camera and microphone are working, and understand that if these do not work, I cannot take part*

a) Yes

b) No

Please select one option: SINGLE CODE

G5 I consent to the interview being recorded*

a) Yes

b) No

Please select one option: SINGLE CODE

APPOINTMENT

Thank you - I’d be grateful if you could advise of two or three suitable interview times (between Mon 27th Oct and Fri 7th Nov), so that we can speak for up to 60 minutes when it’s mutually convenient.*

Earliest Date and Time*

Next Date and Time (if available)

Thank-you - I would be grateful if you could confirm a few final details:

Your Name*

Your exact Job Title*

Job title of person you report to*

Company name*

Phone (inc international dialling code)*

Email*

LinkedIn profile link