Online screening questionnaire – Change Management

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Thanks!

Before we begin, I would like to assure you of our commitment to protecting your privacy and to ensuring that any information you provide will be treated confidentially, stored securely, and deleted when no longer needed. Neither your name nor the name of your organisation will be revealed to any third party not connected with this study.

However, we will collect and use your name, job title, contact details, your organisation's name and, if the session is recorded, audio/video footage. This data may then be made available to the client or to people working with the client in connection with this research. But you will still have the option to remain anonymous (and you may also choose to use a false name during the discussion).

Your information will be used only for the purposes outlined in this survey. We will keep your data confidential and never sell or resell it for any other purpose. Participation is voluntary and can be discontinued at any time.

CONSENT) Do you agree to participate and provide data for research purposes?*

Yes

Please select one option: SINGLE CODE

Thank you for the time you have taken to review this discussion – I will contact you about different projects in the future, if this is of interest to you.

Thank you. I’d like to start by asking:

SQ 1) Where do you currently work?*

a) United States

b) Canada

c) Mexico

d) Australia

e) Japan

f) United Kingdom

g) Germany

h) Austria

i) Switzerland

j) Nordic region

k) France

l) Singapore

m) Malaysia

n) Other territory:

Please select one option: SINGLE CODE

Please record country below*

SQ 2a) Approximately how many employees work for your organisation?*

a) 1-5,000

b) 5,000-49,999

c) 50,000 and over

Please select one option: SINGLE CODE

SQ 2b) Approximately what revenues did your organisation earn in the last financial year for which published accounts are available?*

a) US$ up to $50million

b) US$ 51million - $100 million

c) US$ 101 million - $500 million

d) Over US$500 million

Please select one option: SINGLE CODE

SQ 2c) For which type of organisation do you currently work:*

a) Global Systems Integrator (eg Accenture, PwC or another consultancy)

b) Client company (eg Ford, Chase, Shell etc)

c) Other (please write in)

Please select one option: SINGLE CODE

Please record type of organisation below*

SQ 3) Which of the following most closely describes your organisation’s industry?*

a) Accounting or legal

b) Automotive

c) Business Services

d) Construction

e) Consumer goods

f) Education

g) Energy and utilities

h) Financial services, banking, and insurance

i) Government

j) Hospital & Healthcare

k) Technology, Information Technology, and Software

l) Life Sciences (incl. Pharmaceutical & Biotechnology)

m) Marketing & Advertising

n) Manufacturing

o) Media, gaming, or entertainment

p) Retail

q) Telecommunications

r) Transportation and logistics

s) Real estate and property management

t) Other:

Please select one option: SINGLE CODE

Please advise below*

SQ 4) What is the core ERP your organisation operates under?*

a) Microsoft

b) SAP

c) Oracle

d) Other (please advise below):

Please select one option: SINGLE CODE

Please advise below*

SQ 5a) With regard to change management within your organisation, which of the following best describes your primary work function?*

1) I am operationally accountable for SAP change release quality, release cadence, and day-to-day change release health

2) I own the in-flight change transformation programme, care about programme delivery and SI dependency (but am not generally responsible for day-to-day change transports)

3) I own SAP change design integrity, Clean Core, target architecture

4) CIO / IT leadership – I generally only become engaged with SAP change releases when problems become visible

5) I own change capture and refinement. I turn business change needs into specs, I shape what enters delivery

6) My role does not require me to be involved with change management

7) Another aspect of change release management:

Please select one option: SINGLE CODE

Please advise below*

SQ 5b) Could you also tell us if your organisation has explored, piloted or evaluated any AI-driven or agentic tools for SAP change design, process design, or requirements management (e.g. SAP Signavio, SAP LeanIX, or similar)?

a) Yes

b) No

Please select one option: SINGLE CODE

SQ 5c) Could you provide brief details of those tools' intended purpose?*

Please describe above

SQ 5d) To what extent does your role involve change execution and change design/AI?

a) My role involves change execution, with no elements of change design/AI

b) My role largely involves change execution, with some elements of change design/AI

c) My role spans both change execution and change design/AI

d) My role largely involves change design/AI with some elements of change execution

e) My role involves change design/AI, with no elements of execution

f) Other

Please select one option: SINGLE CODE

Please advise below*

SQ 6) Thanks. What is your job title?*

Please describe above: minimum 2 words

SQ 7) Please briefly describe your role in your organisation?*

Please describe above

SQ 8) Across your career, how long have you been involved in SAP change management in some regard?*

a) Less than 2 years

b) More than 2 years but less than 5 years

c) 5 years or longer

Please select one option: SINGLE CODE

SQ 9a) Does your organisation use any external vendor(s) to provide technology support for SAP change releases?*

a) Yes

b) No

Please select one option: SINGLE CODE

SQ 9b) If yes, please state which external SAP Change Management technology support vendor(s) your organisation uses.*

Please describe above

SQ 10) In just a couple of sentences, please describe your key current challenge with regard to SAP change releases.*

Please describe above: 2 sentences

Demographics:

SQ 11) Finally, which of the following age groups do you fall into?*

a) 17 or under

b) 18-24

c) 25-34

d) 35-44

e) 45-54

f) 55-64

g) 65+

h) Refused

Please select one option: SINGLE CODE

SQ 12) To help us represent a broad range of ethnicities, are you:*

a) White/Caucasian

b) Black/African American

c) Asian

d) Hispanic, Latino, or Spanish origin

e) I prefer to self-identify

f) I prefer not to answer

Please select one option: SINGLE CODE

Thank you for taking the time to complete these screening questions.

Please note that if you are accepted, your interview will be recorded and transcribed, but only the project teams will have access to this material.
If interviewed, your recordings will not be used for marketing purposes or shared with any third parties. You have the right to access, correct, or withdraw your data from this research at any time, or to restrict or object to its processing.
If you choose to withdraw, please contact us, and all recordings will be immediately deleted.
All recordings and transcripts will be deleted once the project is complete, and any resulting analysis will be depersonalised to protect your anonymity.

SQ 13) If accepted, are you comfortable participating in this research?*

a) Yes, that’s fine.

b) No, I am not interested.

c) I don’t know - ask me again in a few days.

Please select one option: SINGLE CODE

TECH

Thank you - I’d be grateful if you could confirm the following:

T1 Would you say you were fairly to very confident using a computer/technology*

a) Yes

b) No

Please select one option: SINGLE CODE

T2 Do you have a Desktop or Laptop computer? You will need one to take part in this session (which cannot take place on a smartphone, tablet or iPad)*

a) Yes

b) No

Please select one option: SINGLE CODE

T3 For the session, you will be required to connect with the moderators via ZOOM / MS TEAMS. Are you willing and able to do this?*

a) Yes

b) No

Please select one option: SINGLE CODE

T4 Do you have a steady, strong internet connection?*

a) Yes

b) No

Please select one option: SINGLE CODE

T5 You will need to be in a quiet environment during the interview, free from interruptions. Are you able to do this?*

a) Yes

b) No

Please select one option: SINGLE CODE

T6 You will need to log in 5-10 minutes before the session to ensure there are no technical issues and the session starts on time. Are you happy to do this?*

a) Yes

b) No

Please select one option: SINGLE CODE

GDPR, CONSENT & RECONTACT

Thank you - I’d be grateful if you could confirm the following:

G1 Do you agree to the session being audio-recorded?*

a) Yes

b) No

Please select one option: SINGLE CODE

G2 Do you consent to the recording being shared with our client?*

a) Yes

b) No

Please select one option: SINGLE CODE

G3 I need to advise you that, by participating in this research, anything disclosed during the course of the discussion should not be shared with anyone outside the discussion environment. Is this acceptable to you?*

a) Yes

b) No

Please select one option: SINGLE CODE

G4 If we need to contact you again specifically regarding this research study, do you give your consent for this?*

a) Yes

b) No

Please select one option: SINGLE CODE

G5 You may be contacted by us for validation purposes. Do you give consent for this?*

a) Yes

b) No

Please select one option: SINGLE CODE

G6 We will store your information, including contact details, for 6 months for quality control purposes and to monitor previous participation. After 6 months, we will securely destroy the information you have given us. Do you give your consent for this?*

a) Yes

b) No

Please select one option: SINGLE CODE

SQ 14a) APPOINTMENT

Thank you - I’d be grateful if you could advise of two or three suitable interview times (preferably at 15, 30, 45 mins past or on the hour), so that we can speak for 45 - 60 minutes when it’s mutually convenient.

Earliest Date and Time*

Next Date and Time (if available)

SQ 14b) Thank you. I would be grateful if you could confirm a few final details:

Your Name*

Your exact Job Title*

Job title of the person you report to*

Company name*

Phone (inc international dialling code)*

Email*

LinkedIn profile link