Online screening questionnaire – Freight Shipping

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Thanks!

Just before we start, I would like to reassure you that any information you provide us with will be treated as confidential, and we will always hold the information you give securely, and delete it when no longer needed. Neither your name, nor the name of your organisation will be revealed to our client.

We conduct all studies in accordance with the UK Market Research Society Code of Conduct and, if you no longer wish to take part in the research, you can tell your interviewer at any time, and we will stop our conversation.

Can we proceed on the basis of the above?*

Yes

Thank-you for the time you have taken to review this discussion – I will contact you about different projects in the future, if this is of interest to you?

SQ 1) To begin, do you or any of your close friends or relatives work in any of the following industries?*

	Yes	No
a) Journalism or Media
b) Advertising / Publicity
c) Market Research or marketing
d) Public relations
e) Freight / Shipping / Logistics companies
f) None of these

Please “click” yes / no for each industry SINGLE CODE (for each row)

SQ 2a) Have you ever attended a market research group discussion or market research interview – either in person or online?*

a) Yes

b) No

Please select one option: SINGLE CODE

SQ 2b) How long ago did you attend any market research group discussions / market research interviews?*

a) Less than 3 months ago

b) 3 – 6 months ago

c) 6 months – a year ago

d) More than a year ago

Please select one or more options: MULTICODE

SQ 2c) Could you describe below what the topic / topics were about?*

Please advise above.

SQ 3a) Does your company use road freight partners to ship goods within the UK mainland?*

a) Yes

b) No

Please select one option: SINGLE CODE

SQ 3b) For the goods you ship across the UK mainland via your freight partner(s), do any of the following apply?*

a) We only ship hazardous goods / materials

b) We only ship goods requiring refrigeration in transit

c) Neither of the above apply

Please select one option: SINGLE CODE

SQ 3c) And which of the following road freight partners do you use on a regular basis within the UK mainland (by this we mean at least once a month)? And which ONE would you say you use most frequently?*

	Single freight partner used the most in UK	All other road freight partners used in UK	Not used (or used less than once a month) in UK
a) Amazon Freight
b) Palletline
c) UPS
d) XPO Logistics
e) Other/s used at least once a month

Please click 2nd, 3rd or 4th columns for each freight partner: SINGLE click (for each row) and SINGLE click (for second column)

SQ 4a) And when it comes to deciding which road partners to use within your business, could you tell me what your role is in this process?*

a) I am solely involved in the decision to select my company’s road freight partners

b) I am jointly involved in the decision to select my company’s road freight partners

c) I am not involved in the decision to select my company’s road freight partners

d) I am not involved in the decision to select my company’s road freight partners – I just sign it off

Please select one option: SINGLE CODE

SQ 4b) Thanks – what is your job title?*

Please advise above

SQ 4c) And which of the following departments / roles do you work in?*

	Yes	No
a) Finance
b) Logistics
c) Supply Chain
d) Distribution
e) Operations
f) Business Owner
g) Board Director
h) Other

Please “click” yes / no for each department / role SINGLE CODE (for each row)

SQ 5a) Thanks - which company / organisation do you work for?*

Please advise above

SQ 5b) And in which of the following industry sectors is your organisation based?*

a) Service sector (eg Finance, Business, Consulting, Education, Charity, Law, Government

b) Healthcare / Health services

c) Construction / Property / Real Estate

d) Retail

e) Wholesale

f) Environment / Agriculture

g) Food (Restaurants etc)

h) General Product Manufacturing

i) Transport or Logistics

j) Science / Pharmaceuticals

k) Other

Please select one or more options: MULTICODE

Please specify below*

SQ 5c) And what would you estimate your company’s annual transportation spend to be?*

a) Less than £12 million

b) £12 million or more

Please select one option: SINGLE CODE

SQ 5d) And would you estimate your company’s annual revenue to be?*

a) Less than £400 million

b) £400 million or more

Please select one option: SINGLE CODE

SQ 5e) And does you company make use of cross border shipping?*

	Yes	No
a) Yes, within the EU
b) Yes, between EU and the UK
c) Yes, to countries outside the EU / UK (eg Asia, North America, Latin America & Caribbean, Africa)
d) Yes, between UK & ROI
e) No, just UK for UK business only

Please select click yes / no for each description: SINGLE “Click” (for each row)

SQ 6) In which part of the UK is your company based (if national, select region where your head office is based)?*

a) North-East England

b) North-West England

c) Yorkshire and the Humber

d) East of England

e) East Midlands

f) West Midlands

g) Greater London

h) South-East England (outside Greater London)

i) South-West England

j) Wales

k) Scotland (Highlands & Islands)

l) Scotland (Other)

m) Northern Ireland

n) Other

Please select one option: SINGLE CODE

Please specify*

And, finally, so that we can assess the best way to receive your feedback (if selected)?

SQ 7i) On a scale of 1-10 (where 10 is very comfortable and 1 is not at all comfortable), how do you feel about using laptops, tablets, smart phones and smart TVs?*

1 (Not at all comfortable)

10 (Very comfortable)

Please select one number: SINGLE CODE

SQ 7ii) Do you have a device with both a working webcam and microphone which you can use for the interview (e.g. iPad, laptop, desktop computer etc)? Phones will be too small for this*

a) No, I don’t have a device with both a working webcam and microphone which I can use

b) Yes, I do have a device with both a working webcam and microphone which I can use

Please select one number: SINGLE CODE

SQ 7iii) On a scale of 1-10 (where 10 is very comfortable and 1 is not at all comfortable), how do you feel about taking part in an online discussion – i.e. being on web cam and having conversations with another person via the internet (as we do on FaceTime, Skype, Zoom, Teams etc)*

1 (Not at all comfortable)

10 (Very comfortable)

Please select one number: SINGLE CODE

SQ 7iv) On a scale of 1-10 (where 10 means it’s excellent, consistently super-fast with zero connection problems and 1 means it’s always dropping off and it’s slow even when it’s on), how would you describe your home internet / Wi-Fi / broadband?*

1 (Always dropping off; slow even when it’s on)

10 (Excelent, consistently super-fast with zero connection problems)

Please select one number: SINGLE CODE

SQ 8a) Thank you for the time you have taken to answer these screening questions – I’d be grateful if you could advise of two or three suitable interview times, so that we can speak for between 50 - 60 minutes when it’s mutually convenient.*

Earliest Date and Time*

Next Date and Time (if available)

SQ 8b) Incidentally, our client would like to view the Zoom conversation, so they can get a better idea about how the research is going - would that be OK?*

a) Yes

b) No

Please select one answer: SINGLE CODE

Thank-you - I would be grateful if you could confirm a few final details:

Name*

Job Title*

Company name*

Phone (inc international dialling code)*

Email*

LinkedIn profile link (if known)